WHY SHOULD YOU HAVE IT
For your professional image
Having a website email is boosts your professional image. It gives the impression that your business is independent, polished, competent, organized, legitimate and original. In other words, it guarantees your potential customers that your business is to be trusted.
For your branding
Getting a website email for your website makes a big difference for your business. Consider this: You receive an email from sam112@yahoo.com instead of sam@yourdomain.com. Which one is most likely a customer will open and engage to? That would be the latter. It leaves a mark not only on your customer's inbox but also on their minds. It will be how your business is known. Website emails help build a brand for your business, and in turn, gives you the edge on your business competitions.
For customers to easily reach you
Having an email for your business website separates your business emails from your personal emails which make the opening, locating and responding emails easier. It saves you from all the email clutter of having one email for personal and business use. It, therefore, makes you stay on top of things.
For efficient and convenient organization
Website email address is customizable. You can set up emails for customer service (example: contact@yourdomain.com or support@yourdomain.com); for potential customer questions (example: info@yourdomain.com or questions@yourdomain.com) and for newsletters (example: hello@yourdomain.com). With this, sorting of emails will never be a headache. Knowing who is in charge and expert of the conversation among your team and responding to an email will be easier. It also backs up your emails for future use.